This is a sample policy template for the Labour's Adda Partner Portal. Please have it reviewed by a qualified legal professional and fill in your registered company details before publishing.
1. Overview
The Labour's Adda ("we", "us", "our") connects skilled professionals ("Partners") such as electricians, plumbers, carpenters, painters and AC technicians with customers who need their services. This Privacy Policy explains what information we collect from Partners who use our website and Partner App, how we use it, and the choices you have.
By registering as a Partner or using our services, you agree to the practices described here.
2. Information we collect
Information you give us
- Name, mobile number, email address and city or service area
- Profession, skills, years of experience and service details
- Profile photo and any documents you choose to upload for verification
- Bank or UPI details needed to pay you for completed work
- Messages you send to our support team
Information collected automatically
- Device type, operating system and app version
- Approximate or precise location, only when you allow it, to show nearby job requests
- Usage details such as pages viewed, jobs accepted or rejected and availability settings
- Cookies and similar technologies on our website (see section 5)
3. How we use your information
- To create and manage your Partner account and professional profile
- To show you relevant job requests and let customers book you
- To verify your identity and maintain trust and safety on the platform
- To process payments and keep a record of your earnings
- To send service messages, updates and job notifications
- To provide support, resolve disputes and improve our services
- To comply with legal obligations
5. Storage, security & cookies
We use reasonable technical and organisational safeguards to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Our website may use cookies to remember preferences and understand how the site is used. You can control cookies through your browser settings.
6. Your choices & rights
- Access and update your profile details from the Partner App at any time
- Turn location permission on or off in your device settings
- Control notifications and your availability from the app
- Request a copy of your data, a correction, or deletion of your account by contacting us
We will respond to valid requests within a reasonable time and in line with applicable Indian law.
7. Data retention
We keep your information for as long as your account is active and as needed to provide services, resolve disputes, meet tax and accounting rules and enforce our agreements. After that we delete or anonymise it.
8. Children's privacy
Our services are meant for people aged 18 and above. We do not knowingly collect information from anyone under 18. If you believe a minor has registered, please contact us so we can remove the account.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, for significant changes, notify you through the app or website.
10. Contact us
For any privacy questions or requests, reach our support team:
- Email: support@example.com
- Address: [Your registered office address]
Also read our Terms & Conditions.